Opinions
In Praise of Advertising
Most people think of advertising as intrusive and an obstacle. Whole industries (digital video recorders) attract users with the promise of skipping commercials. Those informational brochures, cards and letters in…
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Courtesy Protocol
The Courtesy Protocol
The Courtesy Protocol is the grammar of interaction. It represents the positive patterns of successful behavior that rule everything in human and physical life on earth – and maybe elsewhere. If…
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