Opinions

Dear Email Senders Impersonating Sales People

By Mark Burgess

Every day I get email from multiple sources requesting a “quick call” or “can we setup a meeting” and more often than the rest “you didn’t respond to my last…

Recipes

Welcome to Cinnamon Toast

By Mark Burgess

For some reason, biological or emotional, cinnamon became my spice. From the early days of Mom’s spice cake at my birthday every year to the loaves of toasted Wonder Bread…

Courtesy Protocol

The Courtesy Protocol

By Mark Burgess

The Courtesy Protocol is the grammar of interaction. It represents the positive patterns of successful behavior that rule everything in human and physical life on earth – and maybe elsewhere. If…